Privacy Policy

Medical Case Management International Privacy Policy

 

Medical Case Management International (“MCMI”, “we”, “us”, or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we gather about you when you use our services or visit our website.

1. INFORMATION WE COLLECT

 

1.1 Personal Information

 

We may collect personal information such as “name, contact details, email address, home address, medical history, and other information you provide when filling out forms on our website.”


 Additionally, as you browse the Site, we collect i
nformation about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
 

 Moreover, when you avail or attempt to avail of our services through the Site, we collect certain information from you, including your name, email
address , payment information (including credit card numbers and debit card numbers), phone number, recipient’s email address and contact number. We refer to this information as “Medical Service Availment Information.”


 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Medical Service
Availment Information.

 

1.2 Non-Personal Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This information helps us improve the user experience and diagnose technical issues.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Moreover, we collect personal information from you in various ways, including:

  1. Information you provide directly: This includes information you submit when you request our services, register for an account on our website, contact us, or participate in surveys or promotions. This may include your name, address, phone number, email address, date of birth, medical history, insurance information, and other relevant details.
     

  2. Information collected automatically: When you visit our website, we may automatically collect information about your device and browsing activity. This may include your IP address, browser type, operating system, pages visited, and other technical information.
     

  3. Information from third parties: We may receive information about you from third-party sources, such as healthcare providers, insurance companies, and public records. We will only collect information from these sources with your consent or as permitted by law.

2. HOW WE USE YOUR INFORMATION


 We use the Medical Service
Availment Information that we collect generally to fulfill any medical services availed of through the Site (including processing your payment information, recipient’s email address/phone number/s and/or medical service confirmations). Additionally, we use this Medical Service Availment Information as follows:

 

2.1 Personal Information

We collect personal information to:

– Provide and process you with the services you request

– Review medical services you availed

– Communicate with you about your case and other services

 

2.2 Non-Personal Information

We collect non-personal information:

– To improve our website and services

– To comply with legal and regulatory requirements, and

– If it is in line with the preferences you have shared with us, provide you with information or advertising related to our other services

 

3. DISCLOSURE OF YOUR INFORMATION


 We may disclose your personal information to the following parties:

 

We will only share your personal information with third parties with your consent or as permitted by law. We require all third parties to maintain the confidentiality of your information and to use it only for the purposes authorized by us.

Finally, we may also share your Personal Information to comply with applicable data privacy laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

4. DATA SECURITY

 

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

 

5. DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

6. CHILDREN’S PRIVACY

 

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can delete it.

 

7. DATA STORAGE POLICY

 

Medical Case Management International Data Storage Policy describes how your personal and non-personal information are collected, stored, managed, and maintained. Also included in this section are details regarding the length of time our systems retained your data, ensuring transparency and compliance with relevant data protection regulations.

 

7.1 Storage and Retention

 

We store personal and non-personal information in our computers and servers, which are kept in a secure environment. We may also store your personal and non-personal information with cloud-based third-party data storage providers. We shall ensure that proper measures are adopted to protect your information.

Personal and non-personal information shall be retained for a period of 6 to 12 months as long as it is needed after the termination of the user’s relationship with the company or as required by applicable laws and regulations. This retention period allows us to fulfill our contractual obligations, provide ongoing support services, and meet legal and regulatory requirements. When the retention period expires, we securely dispose of the data in accordance with our data disposal procedures outlined in section 

 

7.2 Data Disposal

 

Upon the expiration of the retention period, or upon request by the user, Medical Case Management International ensures the secure disposal of all personal and non-personal data in compliance with industry standards and relevant data protection regulations. This includes the permanent deletion of electronic records and the shredding or destruction of physical documents. Our data disposal procedures are designed to prevent unauthorized access, accidental loss, and unlawful processing of data, thus safeguarding the privacy and confidentiality of our users’ information.

 

7.3 Review and Updates

 

Medical Case Management International regularly reviews and updates its Data Storage Policy to ensure its effectiveness, accuracy, and compliance with evolving legal and regulatory requirements. Any changes to the policy will be communicated to users through email notifications, website announcements, or other appropriate channels. Users are encouraged to periodically review the policy to stay informed about how their data is collected, stored, and managed. Feedback from users is welcomed and considered in the continuous improvement of our data storage practices.

 

8. CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

8. YOUR CHOICES

 

You have the following choices regarding your personal information:

 

 

 

Contact Us

 

To exercise the choices stated above, or would like to understand more about the MCMI Privacy Policy, please contact us through any of the following emails: